For the best experience!
GO TO APP

Help

How Things Work

  • Notice Address

    Super 1 Pte. Ltd.
    Company Registration No: 201324751M
    7500A Beach Road,
    #05-319 The Plaza,
    Singapore 199591
    Whatsapp: +65 9838 8596

  • Where do I find my tickets?

    In your email.

    Your ticket(s) / receipt(s) will be sent via e-mail together with the e-mail confirmation. The ticket(s) will be generated into a PDF document with a unique QR code which you will have to print out and bring with you to the event. Please note that each ticket only admits one person.

  • How do I contact the event organiser?

    Contact Us..

    To report issues or to reach out to us, [email protected] or Whatsapp us +65 9838 8596.

  • Privacy Policy

    Key Terms

    "Event Organiser" means an organiser of an event that is posted on the Orgeva Platforms.

    "Orgeva" means Super 1 Pte. Ltd., company registration number 201324751M.

    "Orgeva Platforms" means the Orgeva website and the Orgeva mobile application collectively, and each an "Orgeva Platform".

    "PDPA" means the Personal Data Protection Act 2012 of Singapore.

    "Personal Data" has the meaning given to it in the PDPA.

    "User" means a user of an Orgeva Platform.

    1. Management of Users' Personal Data

      Orgeva manages Users' Personal Data in accordance with this Privacy Policy.

      Orgeva may from time to time update this Privacy Policy at its sole and absolute discretion by publishing an updated privacy policy on the Orgeva Platforms. If there are any important updates specific notifications may be issued on the Orgeva Platforms. You understand and agree that if you use the Orgeva Platforms after the date on which the Privacy Policy has changed, your use shall be deemed as acceptance of the updated Privacy Policy.

    2. Purpose of Collection of Personal Data

      As a general rule, Orgeva will use Users' Personal Data for the following six purposes:

      2.1 To provide Orgeva's service in a safe and steady way.

      2.2 For internal reference materials that will be utilized in enhancing the quality of services provided by Orgeva and Event Organizers.

      2.3 To enhance services provided to Users.

      2.4 In order to inform Users of special services or new reference materials.

      2.5 In order to inform Users of special services or new reference materials.

      2.6 In order to conduct surveys on usages patterns or usage environments.

      Orgeva collects Personal Data for the extent reasonably required for the purposes stated in this Privacy Policy. If a User does not choose to provide their Personal Data or does not accept the use of Personal Data for new Orgeva services or features, there is a possibility that the User will not be able to use services or features that require Personal Data.

    3. Collection of Personal Data

      Orgeva gathers the following types of Personal Data for the following purposes:

      • 3.1. Registration

        Orgeva requires a User's name and email address.

      • 3.2. Payment details

        While Orgeva does not store payment details such as a User's credit card or bank account details, Orgeva utilizes third party services to process the purchase and use of paid services or to send payouts for contents sold, and Personal Data will need to be provided as required for each payment or payout service. Please refer to the respective payment vendors for their privacy policies. https://www.adyen.com/about

      • 3.3. Provision of services

        In order to facilitate the provision of services to a User, Orgeva may collect information such as the User's address.

      • 3.4. Delivery of products

        In order to facilitate the delivery of products to a User, Orgeva may collect information such as the User's address.

      • 3.5. Communication with Orgeva

        When a User contacts Orgeva, Orgeva will ask for the User's name and email address for contact purposes. Communication with a User may be retained for a reasonable period for legal and business purposes.

      • 3.6. Participation in Orgeva contests

        When registering for a contest held by Orgeva, Orgeva will require the User's name and email address for the purpose of contacting the winners.

      • 3.7. Registering for newsletters provided by Orgeva

        When a User subscribes for newsletters provided by Orgeva, Orgeva will require the User's email address.

      • 3.8. Electronic mailers and marketing materials

        Orgeva will send updates and marketing materials in relation to events or products or services offered by Event Organisers or vendors on the Orgeva Platforms that Orgeva believes will be of interest to the user to the user's registered email address. Users may opt out of receiving electronic mailers at any time.

      • 3.9. Usage activity collected by cookies

        Cookies make it unnecessary to reenter Personal Data by saving the information within the web browser and enables content to be provided in an efficient manner to users. Orgeva uses cookies to enable the efficient display of Internet advertisements, to count the number of users viewing Internet advertisements, and to display content without requiring the constant re-entering of Personal Information by users. Users can choose to disable the use of cookies but a significant portion of the services and features provided by Orgeva may become inaccessible.

    4. Transfer of Personal Data to Third Parties

      If necessary, Orgeva may entrust the handling of Personal Data to third parties that it has contracts with, for example Orgeva's web hosting partners. If so, Orgeva will ensure that the appropriate contractual terms are included in written agreements with the Third Party stating that the Third Party shall manage the User's Personal Data in accordance with the PDPA. If Orgeva transfers Personal Data outside Singapore, Orgeva will take reasonable steps to ensure that the Personal Data receives a standard of protection comparable to the protection received under the PDPA and such transfer shall be subject to this Privacy Policy by including appropriate contractual terms.

    5. Other Purposes

      Orgeva may also transfer or share Personal Data in the following circumstances:

      5.1 The User has consented to the sharing or publishing of his/her Personal Data.

      5.2 If the sharing or publishing of Personal Data is reasonably required to provide information or services that the User has requested (including but not limited to transfer of a User's Personal Data to an Event Organiser);

      5.3 In the event Orgeva sells subsidiaries or divisions for corporate management services (In these circumstances Personal Information will be deemed business assets and will be transferred in line with agreements made in this Privacy Policy);

      5.4 If the actions of the user are in violation of Orgeva's T&Cs and it is necessary to use Personal Data to protect Orgeva's rights, assets, services, etc.;

      5.5 If a formal request is made from public institutions such as a court, police etc.;

      5.6 If it is necessary to publish Personal Data to protect important assets such as users' or the public's life, health, assets etc.;

      5.7 If provision of Personal Data to financial institutions is required in order to process transactions, make payouts, etc.;

      5.8 If provision of a User's Personal Data is required under law;

      5.9 Any other exceptions to the prohibition against transfer or use of Personal Data provided by the laws of Singapore.

    6. Changes to or Removal of Personal Data

      If a User makes a request to confirm or to correct any Personal Data, Orgeva will address the issues appropriately in accordance with the PDPA. For avoidance of doubt, Orgeva shall not be held liable for any inability on its part to provide services to a User who fails to ensure that his or her Personal Data submitted to Orgeva is complete and accurate or who fails to notify Orgeva of any relevant changes to such Personal Data.

    7. Security

      In order to ensure privacy and security, a registered Orgeva Platform member's Personal Data is protected with a password. When a User's information is transmitted, Orgeva uses SSL (Secure Socket Layer) and encrypts information that has been inputted in order to prevent its loss. However, generally speaking data transmissions over the Internet cannot be guaranteed to be 100% secure. Orgeva does take measures to protect the User's Personal Data, but cannot guarantee that all information provided to Orgeva is absolutely secure.

      Orgeva will take steps to prevent the unauthorized access, loss, destruction, unauthorized editing or leaking of Personal Data and in the event of any of the above occurring will take proper corrective measures.

    8. Liability

      To the fullest extent permissible by law, Orgeva bears no liability if a third party gains access to Personal Data in the following circumstances:

      8.1 If the User has used features or services provided by Orgeva to reveal or share Personal Data with a third party.

      8.2 If the identity of a User has been ascertained based on information that the User has inputted into the Orgeva Platforms.

      8.3 When content containing Personal Data has been uploaded to the site by a third party.

      8.4 If an Event Organizer violates any regulations in the handling of personal data.

    9. Links to Third Party websites

      Orgeva is not responsible in any way for the security and/or management of Personal Data shared by Users with third party websites accessible via links on the Orgeva Platforms.

    10. Queries

      If there are any questions or comments regarding the contents of this Privacy Policy please contact Orgeva's data protection officer at [email protected]

    11. Severance

      If any provision of this Privacy Policy is determined to be invalid or unenforceable, then such invalidity or unenforceability shall not have any effect on any other provision of this Privacy Policy, which shall remain valid and enforceable.

    12. Third Party Rights

      A person who is not a party to these Terms and Conditions has no rights under the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore) to enforce any term of these Terms.

    13. Governing Law and Jurisdiction

      This Privacy Policy shall be governed and construed in accordance with laws of the Republic of Singapore. Any dispute arising out of or in connection with this Privacy Policy including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the Courts of Singapore.

  • USE OF ORGEVA PLATFORM - TERMS OF SERVICE

    Background

    Orgeva.com is a marketplace platform provided by Super 1 Pte. Ltd. ("Orgeva") The following terms and conditions for Sellers and Buyers (these "Terms of Service"), govern your access to and use of the Orgeva website and the Orgeva application, including any content, functionality and services offered on or through www.orgeva.com and the Orgeva mobile application (collectively, "Orgeva Platforms", and each an "Orgeva Platform")

    These Terms of Service constitute a legal agreement between Orgeva and users of the Orgeva Platforms that applies to all services provided by Orgeva. By registering with, downloading or accessing an Orgeva Platform, a user indicates that he or she has agreed to comply with all sections of these Terms of Service (as may be updated by Orgeva in its sole and absolute discretion from time to time, by publishing the updated Terms of Service on the Orgeva Platforms). You understand and agree that if you use an Orgeva Platform after the date on which the Terms of Service have changed, your use shall be deemed as acceptance of the updated Terms of Service.

    By making an Order you agree, on your own behalf and/or as agent on behalf of all persons for whom you are making the Order for or who will be utilising Tickets purchased by you, to be bound by these Terms of Services.

    Interpretation

    "Consumers" means users who purchase or book services / tickets on an Orgeva Platform. For avoidance of doubt, in respect of an Event, the Event Organiser may also be a Consumer (in relation to Venue Owners and Vendors).

    "Consumer Processing Fees" means the administrative and processing fees imposed on an Order and charged to Consumers as set out in paragraph 7.4.

    "Event" means an event created by an Event Organiser and made available on Orgeva Platforms or a project for which a Vendor supplies Products and Services.

    "Event Organiser" means a person who books Products and Services or Venues and/or sells tickets for Events on an Orgeva Platform.

    "Member" or "Members" means an individual registered as a member of the Orgeva Platforms, in accordance with the terms set out below. A Member may include an Event Organiser.

    "Order" means an order made for Products and Services, Venues or Tickets through an Orgeva Platform.

    "Products and Services" means products and services offered by Vendors on an Orgeva Platform.

    "Project Page" means a page on an Orgeva Platform on which a Seller is permitted to post a description of the Seller's Products and Services or Events.

    "Sellers" means Vendors, Venue Owners, and Event Organisers collectively, and "Seller" means any one of them.

    "Ticket" refers to the QR Code that enables entry and attendance to an Event and "Tickets" shall be construed accordingly.

    "Ticketed Event" means an Event on which the Event Organiser has imposed a ticketing fee.

    "Top Rated Sellers" have the meaning ascribed to it in paragraph 4.1.

    "Vendors" means service or product providers / freelancers registered with an Orgeva Platform to provide service or products related to events.

    "Venues" means venues offered to organisers to host events on an Orgeva Platform.

    "Venue Owner" mean a person who offers a Venue as available for rental or licensing for events on an Orgeva Platform.

    SELLERS (VENDORS, VENUE OWNERS, EVENT ORGANISERS)

    1. General

      1.1 Transaction fee: For each Order, Orgeva charges Sellers a transaction fee of 2.9% of the total Order value.

      1.2 Revenue: An amount equal to the total Order value less the transaction fee and the Consumer Processing Fees will be credited to a Seller's Orgeva Platform account once an Order is completed.

      1.3 Non-circumvention: Sellers may not offer or accept payments for Orders from potential Consumers using any method other than placing an order through an Orgeva Platform.

      1.4 Orgeva will not be responsible for any agreements or communication made directly between users outside of the Orgeva Platforms. Users may not enter into any agreements that violate these Terms of Service.

      1.5 All Sellers must act responsibly in the handling of personal information obtained through the Orgeva Platforms, and must not act in violation of the Singapore Personal Data Protection Act 2012.

    2. Withdrawing Revenue

      2.1 Revenue is only made available for withdrawal following a safety clearance period of 3-5 days after the Order or Event is completed.

      2.2 Sellers may withdraw their revenue using one of Orgeva's withdrawal options: bank transfer to a local bank or cheque.

      2.3 In order to withdraw Revenue, the Seller must have an account with at least one local bank in Singapore for transfer or cheque banking.

      2.4 Withdrawals can only be made in the amount available to the Seller as indicated on the "Revenue" page. To withdraw available Revenue, the Seller must click on the designated withdrawal provider to initiate the withdrawal process.

      2.5 Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

      2.6 Interbank transfer fees may be applicable and all bank charges shall be borne by the Seller.

      2.7 There are no extra charges for collection of cheques from Orgeva's office.

      2.8 Each Seller's Orgeva profile can be associated with only one account withdrawal method.

      2.9 Withdrawals from a Seller's account may be disabled upon review by our Trust & Safety team. This may be done for security concerns in order to prevent fraudulent transactions, reports of poor performance or violations of our Terms of Service, or if the Orgeva profile is associated with a different withdrawal provider.

      2.10 Re-enabling of withdrawals will be evaluated by our Trust & Safety team in a review of the Seller's account.

      2.11 Sellers will be able to withdraw their Revenue from disabled accounts after a safety period of 45 calendar days, from the day of the last cleared payment received in their account and subject to Orgeva's approval.

    3. Handling Orders

      3.1 When a Consumer makes an Order, the Seller is notified by email as well as notifications on the Orgeva Platform while logged into the Seller's account.

      3.2 Sellers are required to meet the delivery time they specified when creating their Projects. Failure to do so will allow the Consumer to mark the Order as late and cancel the Order (subject to approval by Orgeva's Customer Support team). Late orders may harm the Seller's rating.

    4. Top Rated Sellers

      4.1 Sellers may be chosen manually by Orgeva based on seniority, volume of sales, extremely high rating, reviews posted by Consumers, exceptional customer care and community leadership("Top Rated Sellers"). Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and top rated ("VIP") support.

      4.2 Top Rated Sellers eligibility is constantly evaluated by Orgeva to ensure that the quality standards of the Top Rated Sellers selection is kept. Top Rated Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, or violate our Terms of Service risk losing their Top Rated status and the benefits that come with it.

      4.3 Cancellation of Orders on a regular basis or without reasonable excuse will affect a Sellers' reputation and status.

    5. Events (General)

      5.1 Project Pages may be removed by Orgeva at its absolute discretion for violations to these Terms of Service, which may include (but are not limited to) the following violations:

      • 5.1.1. Offering illegal or fraudulent services
      • 5.1.2. Offering adult oriented services
      • 5.1.3. Utilising material that contains pornographic, obscene or inappropriate content
      • 5.1.4. Utilising material that, in Orgeva's discretion are deemed to infringe on third party intellectual rights, as reported through our Trademark and Copyright Policy found here
      • 5.1.5. Intentionally copying or duplicating other Events
      • 5.1.6. Advertising spam, nonsense, or violent Events
      • 5.1.7. Advertising Events with deceptive or misleading descriptions
      • 5.1.8. Advertising Events that violate a third party's terms of service or rights
      • 5.1.9. Offering regulated Products and Services, Venues or Events without the requisite licences, permits or approvals

      5.2 Events that are removed from the Orgeva Platforms for violations mentioned above, may also result in the suspension and/or removal of the Seller's account as may be determined by Orgeva on a case-by-case basis.

      5.3 Events that are removed for violations are ineligible to be restored or edited.

      5.4 Events may be removed from our Search feature due to poor performance and/or misconduct.

      5.5 The posting of URLs that redirect to third party websites on your Project Page are subject to Orgeva's prior approval and may be considered inappropriate for use on Orgeva.

      5.6 Events are required to have an appropriate Event image corresponding with the description of the Event.

      5.7 Statements on the Project Page that undermine or circumvent these Terms of Service are prohibited.

      5.8 Creation and Publishing of Events: Events published on the Orgeva Platforms are created by Event Organisers, and Orgeva does not warrant or make any representation as to the accuracy or truth of the contents of the Events prepared by the relevant Event Organiser. If any of the contents are found to be inaccurate, inappropriate or offensive, Orgeva shall as soon as practicable, remove the contents from the Orgeva Platforms. However, Orgeva shall not be liable for any loss or damage arising from its publication on or deletion from the Orgeva Platforms.

    6. Terms and Conditions imposed by Sellers

      Sellers including Event Organisers may introduce or impose additional terms and conditions for participation by Consumers at certain Events. Any additional terms and conditions introduced by a Seller must be read subject to these Terms of Service. If any of the term(s) conflict with or are inconsistent with these Terms of Service, these Terms of Service shall prevail, and such conflicting or inconsistent terms shall be deemed deleted from the Seller's post and/or Orgeva Platforms.

    7. TICKETED EVENTS

    8. General

      Orgeva provides a platform for selling Tickets for Ticketed Events. Event Organisers create Events and Tickets relating to such Ticketed Events, and delegate the sales of the Tickets to Orgeva. The number and price of Tickets on sale are determined by the Event Organiser.

      7.1. Payment Methods: The available payment methods for Tickets are by credit card (VISA/MasterCard/JCB/American Express/Paypal or Convenience Store/ATM payment), but the method may differ depending on the Event. Please check the Project Page and the ticket payment screen.

      In case of Credit Card payment: TAfter credit card information is submitted on the payment screen, the payment and credit processing will be completed once this is indicated on the payment screen.

      7.3. Tickets that have been purchased cannot be exchanged, altered or cancelled for any reason whatsoever unless special circumstances apply. Tickets will be cancelled and the price of the Ticket will be refunded only if the following circumstances apply:

      • 7.3.1. The Member contacts the Orgeva Customer Service team prior to the Event with the return/cancellation request and Orgeva grants the request (at its sole and absolute discretion);
      • 7.3.2. If an Event is cancelled by the Event Organiser; or
      • 7.3.3. If the contents of the Event advertised on Orgeva Platform and the actual Event grossly differed.

      Please refer to the sections on Disputes, Cancellations and Refunds for further information.

      7.4. Prohibition on Reselling Tickets: Tickets that have been purchased cannot be resold or provided to a third party for reselling purposes. If it is determined that a Ticket has been resold or transferred, the Ticket may be nullified without any refund, and entry into an Event will be denied. Orgeva also may cancel an Orgeva account if it determines that this term has been breached. Orgeva will not bear any responsibility for Tickets purchased anywhere other than through the Orgeva Platforms including but not limited to other sites or services, ticketing shops or scalpers.

      7.5. Loss of Tickets: If a Ticket / QR Code is lost, it can be reissued/resent through the Orgeva Platforms. However, Tickets that have been scanned and processed at an Event will not be reissued under any circumstances.

      7.6. Ticket Scanning: Tickets will be recognised and processed at the Event venue by the Event Organiser by processing or confirming the QR Code attached to either the Ticket purchased or the account of the Ticket purchaser.

      7.7. Equipment and Internet Connection: In order to check in attendees to an Event at the venue, the Event Organiser must either use a PC, iPhone or android with the Orgeva iPhone/android app connected to the Internet. The Event Organiser bears all responsibility for providing a supported device and being in an environment where the device can connect to the Internet.

      7.8. Review of Ticketed Events: Orgeva will review the content of the first Ticketed Event that is created by each first-time Event Organiser of a Ticketed Event, according to the guidelines in these Terms of Service. Ticketed Events that are deemed to be in violation of Orgeva's terms and conditions will be deleted from the Orgeva Platforms. Ticketed Events that are deemed to be compliant with these Terms of Services will be published for public view after notification is sent to the Event Organiser. Subsequent Ticketed Events created by the same Event Organiser will not be subject to review.

      7.9. Responsibility for the payment of taxes on ticket sales shall rest with the Event Organiser.

    9. CONSUMERS

    10. Orders and payment

      8.1. Orders can be made through the Order/Checkout button found on a Seller's Project Page.

      8.2. Consumers make full payment to Orgeva to create an Order.

      8.3. Orders (except for Ticketed Events, refer to the section above) may be made by credit card, PayPal or Alipay.

      8.4. Consumer Processing Fees: Processing fees are added at the time of purchase where a Consumer can review and accept the total amount requested to pay. These fees cover payment processing and administrative fees. The current fees assessed to the total purchase amount are 2.9% of the Order value + S$0.99.

      8.5. Orgeva does not collect credit information, but allows our payment vendor to collect information for the purpose of collecting payments from Consumers on Orgeva Platforms and transferring payments to Sellers. Please see our Privacy Policy for more information.

      8.6. Once payment is confirmed, an Order will be created and given a unique order number.An Order will be automatically marked as complete if no dispute is raised within 14 calendar days of the Event date or delivery date for Products and Services.

      8.7. A Consumer may not offer to pay, or make payment to, Sellers using any method other than through the Orgeva Platform. If you have been asked to use an alternative payment method, please report it immediately to Customer Support.

    11. Reviews

      9.1. Feedback reviews provided by Consumers while completing an order are an essential part of Orgeva's rating system. Reviews demonstrate the Consumer's overall experience with the Sellers. Consumers are encouraged to communicate to the Seller any concerns experienced during active Order in relation to the service provided by the Seller.

      9.2. Leaving a Consumer's feedback is a basic prerogative of a Consumer. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.

      9.3. To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Orgeva Platform. Purchases that Orgeva has determined to be arranged to artificially enhance a Seller's ratings, or to abuse the Orgeva Platform with purchases from additional Orgeva accounts, will result in a permanent suspension of all related Orgeva accounts.

      9.4. Feedback comments given by Consumers are publicly displayed on a Seller's Project Page. Consumers have the option not to include a comment, but still rate the service. Cancellation of an Order does not entitle either party to remove feedback unless such removal is mutually agreed between the Consumer and the Seller.

      9.5. Withholding the delivery of Products and Services, files, or information required to complete an Event with the intent to gain favourable reviews or additional services is prohibited.

    12. DISPUTES AND CANCELLATIONS

    13. Disputes

      10.1. Orgeva provides a platform to connect Sellers and Consumers but is not liable for the Seller's performance of its contract with the Consumer.

      10.2. Consumers may contact Orgeva's Customer Support department to file a complaint, within 14 days after the Order's or Event's planned completion date, but we encourage our Consumers and Sellers to try and settle conflicts amongst themselves.

      10.3. Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Terms of Service. Doing so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.

      10.4. All Sellers must retain proof of delivery or performance of an Order once the work has been completed and Sellers must send proof of work to Orgeva should there be a dispute.

    14. Cancellations

      11.1. A Seller may cancel an Order without the Consumer's consent at any given moment. However, this will have a negative effect on the Seller's rating.

      11.2. Notwithstanding the above, cancellation of Ticketed Events by an Event Organiser is subjected to the terms and conditions of all parties involved, including third party payment gateways, and requests to Orgeva for cancellation will be reviewed on a case to case basis.

      11.3. A Consumer's eligibility to cancel an Order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Orgeva delivery system.

      11.4. Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Project Page. Consumers may rate their experience with the Seller on the Project Page, including the overall level of service quality received.

      11.5. Orgeva reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on Orgeva Platforms.

    15. Refunds

      12.1. If an Order is cancelled (for any reason), subject to approval by the Orgeva Customer Support team, the funds paid (less Consumer Processing Fees) will be refunded to the Consumer's Orgeva account.

      12.2. Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider process refunds from their Orgeva account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.

    16. MEMBERSHIP REGISTRATION

    17. Member Registration

      13.1. Only registered users or those who provide a legitimate and working e-mail reference may enter into transactions on Orgeva Platforms. Registration is free.

      13.2. Individuals who have completed the prescribed membership application will be granted membership after completion of the prescribed registration procedures. Member registration should be carried out by the person applying to be a member him or herself. Registration by a representative or on behalf of a corporate entity will not be recognised.

      13.3. Additionally, persons younger than 18 years of age cannot register to be Members of the Orgeva Platforms. Furthermore, those who have previously had their memberships revoked or have been judged unfit for membership by Orgeva may be refused.

    18. Member information

      14.1. When registering as a Member, please accurately enter all necessary information in the prescribed entry form.

      14.2. When any of your registered information changes, please update it as soon as possible. Orgeva will not be held responsible for any damages resulting from inaccurate or out of date information. Also, even when your information has been updated, transactions processed before the update will be carried out based on the old information. If it becomes necessary to inform Sellers of changes in registered information and their bearing on a transaction, Members should contact the Sellers directly.

    19. Managing Username and Password

      15.1. Members should be responsible for the security of their username and password and it is recommended that Members change their passwords periodically to prevent unauthorized usage or theft of password by third parties.

      15.2. A Member who has signed in using his or her username and password will be deemed to have used the Orgeva Platform, even if it was actually used by persons other than the Member due to theft or unauthorized usage. Orgeva shall not be liable for any loss or damage including consequential losses arising out of such unauthorized usage or theft.

    20. Cancelling Membership

      When a Member wishes to cancel their Membership, they should apply for cancellation. Once the prescribed Membership cancellation procedures have been completed, Membership will be considered cancelled. However, this does not entitle the Member to have all previously published information and material removed.

    21. USER CONDUCT

      Orgeva enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on the Orgeva Platforms reflect the diversity of an expanding project economy. Members of the Orgeva community communicate and engage through orders, social media, and on Orgeva's community forums.

      Orgeva maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of the Orgeva Platforms. This section relates to the expected conduct users should adhere to while interacting with each other on the Orgeva Platforms.

    22. Basics

      17.1. To protect our users' privacy, user identities are kept anonymous. Requesting or providing email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Orgeva in order to circumvent or abuse the Orgeva messaging system or Orgeva platform is not permitted.

      17.2. Any necessary exchange of personal information required to continue an Event may be exchanged within the order page.

      17.3. Orgeva does not provide any guarantee of the level of service offered to Consumers by Sellers. You may use the dispute resolution tools provided to you in the order page.

      17.4. Orgeva does not provide protection for users who interact outside of the Orgeva platform or that are actively violating our Terms of Service.

      17.5. All information and file exchanges must be performed exclusively on Orgeva's platform.

      17.6. Rude, abusive, improper language, or violent messages sent to users will not be tolerated and may result in an account warning or the suspension/removal of your account.

    23. Reporting Violations

      If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

    24. Violations

      19.1. Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such user on the Orgeva Platform. Warnings do not limit account activity, but can lead to your account becoming permanently disabled based on the severity of the violation, as may be determined by our Trust and Safety team.

      19.2. Notwithstanding any other provision in our Terms of Service, Orgeva may without warning suspend service, change the Member's username and password, or revoke the membership of a Member if the said Member has been determined to have:

      • 19.2.1. Committed Acts or omissions that breach any applicable law or regulation or these Terms of Service;

      • 19.2.2. Made inappropriate or unauthorised use of the Orgeva Platforms;

      • 19.2.3. Issues with security and protection such as multiple incorrect password entries;

      • 19.2.4. Used another Member's username and password;

      • 19.2.5. Published or broadcasted another Member's content without prior permission; and

      • 19.2.6. Distributed or submitted harmful computer programs or e-mails.

      To the extent permissible under the law, Orgeva will not bear any responsibility for any resultant damages from such suspension, change of username and password or revocation of membership.

      19.3. Non-Permitted Usage

      • 19.3.1. Adult Services & Pornography - Orgeva does not allow any exchange of adult oriented or pornographic materials and services, promoting sexual and obscene acts or Events that violate public order and morality.

      • 19.3.2 Inappropriate Behavior & Language - Communication on the Orgeva Platforms should be friendly, constructive, and professional. Orgeva condemns bullying, trolling, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

      • 19.3.3 Phishing and Spam - Orgeva takes its Members' security seriously. Any attempts to publish or send malicious content with the intent to compromise another Member's account or computer environment is strictly prohibited. Please respect our Members' privacy by not contacting them for commercial purposes without their consent.

      • 19.3.4 Privacy & Identity - You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the Consumer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Consumer. Any users who engage and communicate off of Orgeva will not be protected by our Terms of Service.

      • 19.3.5 Intellectual Property Infringement - Unauthorized reproduction, transmission or distribution of all or part of provided information to third parties. Orgeva will respond to complaints or notices of alleged copyright or trademark infringement in accordance with the Trademark and Copyright Policy.

      • 19.3.6 Fraud / Unlawful Use - You may not use Orgeva for any unlawful purposes or to conduct illegal activities.

      • 19.3.7 Harassment - We do not tolerate users who engage in targeted abuse or harassment towards other users. This includes creating new multiple accounts to harass Members through our message or ordering system.

      • 19.3.9 Multiple Accounts - To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Orgeva community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violation of Orgeva's Terms of Service is cause for permanent suspension of all accounts.

      • 19.3.10 Selling or Sharing Accounts - You may not buy or sell Orgeva Platform accounts. Lending or giving a username and password to a third party, or sharing a username and password with a third party.

      • 19.3.12 Religious activities - You may not the Orgeva Platforms for the purpose of recruiting membership for a particular ideology or religion.

      19.4. Orgeva reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Orgeva Platforms.

      19.5. Orgeva reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Orgeva Platforms.

      19.6. Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account. Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

      19.7. Users have the option to enable account security features to protect their account from any unauthorised usage.

    25. GENERAL

    26. User Generated Content

      20.1. User Generated Content refers to the content added by users as opposed to content created by Orgeva. All content uploaded to Orgeva Platforms by our users are User Generated Content. Orgeva does not check User General Content uploaded/created content for accuracy, appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled. Users are responsible for scanning all transferred files for viruses and malware. Orgeva will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

      20.2. Except for the first Event (for which Tickets are issued) organised by an Event Organiser, Orgeva does not review the content, quality or the level of service provided by the Sellers and makes no representations or warranties with respect to the Events, the Venues, delivery of Products and Services, and any communications between Consumers and Sellers. We encourage users to take advantage of Orgeva's rating system and community feedback and to exercise discretion in choosing appropriate offers.

      20.3. By offering Events, Venues, Products and Services, the Seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service as offered on Orgeva. Sellers advertising their Events online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failure to do so may result in removal of the Event and Project Page and may lead to the suspension of the Seller's account. It is our policy to, in appropriate circumstances, disable and/or terminate the accounts of repeat infringers.

    27. Ownership

      21.1. Ownership and limitations: Unless clearly stated otherwise on a Seller's Project Page, when the work is delivered, and subject to payment, the Consumer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the Seller, and the Seller waives any and all moral rights therein.

      21.2. Sellers further confirm that whatever information they receive from the Consumer, which is not public domain, shall be kept confidential and shall not be shared or used for any purpose whatsoever other than for the delivery of the ordered work to the Consumer.

      21.3. A user of Orgeva Platforms agrees to grant Orgeva a royalty free licence to use the content such user voluntarily create/upload to Orgeva, including texts, photos, videos, usernames, user photos, user videos and any other information, including promoting the Event or the products or services offered by the Member on the Orgeva Platforms (unless the Event is marked as "unlisted" or "private").

    28. Suspension, Alteration or Abolishment of the Service

      Orgeva may suspend, alter or abolish part of or the entirety of the Orgeva Platform at its sole and absolute discretion.

    29. Disclaimer of Warranties

      23.1. YOUR USE OF THE ORGEVA PLATFORMS, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE ORGEVA PLATFORMS ARE AT YOUR OWN RISK. THE ORGEVA PLATFORMS, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE ORGEVA PLATFORMS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER ORGEVA NOR ANY PERSON ASSOCIATED WITH ORGEVA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ORGEVA BEARS NO RESPONSIBILITY FOR SYSTEM DOWN TIME, SLOWING OR DATA LOSSES DUE TO USE OF TELECOMMUNICATION LINES OR COMPUTERS. ORGEVA BEARS NO LIABILITY FOR DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO DATA, OR ANY OTHER DAMAGES SUFFERED BY MEMBERS RELATED TO USE OF THE ORGEVA PLATFORMS.

    30. Limitation on Liability

      IN NO EVENT WILL ORGEVA, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE ORGEVA PLATFORMS, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE ORGEVA PLATFORMS OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE ORGEVA PLATFORMS OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

      Without prejudice to the foregoing:

      24.1. Orgeva does not guarantee that e-mail contents sent from Orgeva's web page, server or domain are free from harmful viruses, bugs or errors.

      24.2. Orgeva will bear no responsibility for the contents of Events shared by the Orgeva Platforms.

      24.3. Orgeva may display advertisements on the Orgeva Platforms that it determines to be appropriate. However, Orgeva will bear no responsibility for any damages to Members or third parties resulting from advertisements displayed on the Orgeva Platforms.

    31. Severance

      If any provision of this Terms of Service is determined to be invalid or unenforceable, then such invalidity or unenforceability shall not have any effect on any other provision of this Terms of Service, which shall remain valid and enforceable.

    32. Third Party Rights

      A person who is not a party to these Terms and Conditions has no rights under the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore) to enforce any term of these Terms.

    Governing Law and Jurisdiction

    This Terms of Service shall be governed and construed in accordance with laws of the Republic of Singapore. Any dispute arising out of or in connection with this Terms of Service including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the Courts of Singapore.

  • Trademark and Copyright

    Super 1 Pte. Ltd. is a Singapore corporation with its principal place of business at 7500A Beach Road, #05-319 The Plaza, Singapore 199591, Company Registration No: 201324751M ("Orgeva," "us," "we" or "our").

    1. Orgeva

      "Orgeva" and its logo is a registered trademark under classes 9 & 42, registration number 40201601540T. Content available on the Orgeva Platforms, whether in words or images are copyrightcopyrights of Orgeva and any attempt to copy parts or whole of the Orgeva Platforms, must be with the prior written consent from Orgeva, without which it is prohibited to do so. All infringements will be settled in the courts of the Republic of Singapore.

    2. The Orgeva Platforms

      Orgeva's websites and domains, including www.Orgeva.com, and all of the webpages, subdomains, country level domain variants and subparts of those websites (collectively, our "Site"), all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces), and all of our free mobile applications, including without limitation, the Orgeva app are offered, maintained and provided by Orgeva. We refer to all of these as our "Orgeva Platforms."

    3. Third Party Content

      All information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds and other content (collectively, "Content"), relating to an event on the Orgeva Platforms is posted by third party event organizers, attendees or other parties and not by Orgeva (collectively, "Third Party Content"). However, Orgeva takes intellectual property rights seriously. For that reason, we have created a simple process to deal with complaints of alleged infringement of third party trademark rights and copyrights by Third Party Content posted on the Orgeva Platforms. This process covers copyrights (e.g., written text, photographs, sound recordings and video clips) and trademarks/servicemarks (e.g., logos, slogans and names identifying a good or service).

    4. Application

      The following policy sets forth the process by which any third party who believes that their trademark and/or copyrights are being infringed by Third Party Content may have such Content removed from the Orgeva Platforms.

    5. Getting Allegedly Infringing Content Removed

      5.1. If you believe in good faith that any Third Party Content made available in connection with the Orgeva Platforms infringes your copyright or trademark rights, you (or your agent) may send us a takedown notice requesting that the allegedly infringing Third Party Content be removed, or access to it be blocked. Such takedown notices need to contain the following information in order for Orgeva to be able to take action:

      • 5.1.1. Information reasonably sufficient to permit Orgeva to contact you (i.e., name and address, telephone number and/or email address);

      • 5.1.2. Sufficient information to identify the copyrighted works or trademarks that are allegedly being infringed, including registration number and registration office if applicable;

      • 5.1.3. Sufficient information to identify the allegedly infringing material that is to be removed and its Internet location (i.e., URL address);

      • 5.1.4. A statement that you have a good faith belief that the use of the material is not authorized by the owner, its agent or the law;

      • 5.1.5. A statement of the accuracy of the takedown notice, and a statutory declaration that you are the owner of the allegedly infringed material or you are authorized to act on behalf of such owner; and

      • 5.1.6. A physical or electronic signature of the person submitting the takedown notice.

      5.2 Liability

      Please note that by submitting a takedown notice, you agree that Orgeva may provide copies of such takedown notice to the alleged infringer and his/her lawyers. In addition, you will be liable for any damages (including costs and legal fees) incurred by Orgeva or the alleged infringer in the event you knowingly and materially misrepresent that Third Party Content is infringing. If you are unsure whether the material you are reporting is infringing, you should contact a lawyer before filing a takedown notice. Orgeva shall not be held liable for acting on any takedown notice and cannot provide you with legal advice as to whether or not you are entitled to file a takedown notice.

      5.3 Takedown

      Upon receiving a valid and fully completed takedown notice, Orgeva will take reasonable steps to remove or disable access to the allegedly infringing material and notify the alleged infringing party.

    6. Getting Non-Infringing Content Reposted

      Note that if your material has been removed by Orgeva from the Orgeva Platforms, the fastest way to get your material reposted is to remove the portions of your material that are allegedly infringing as specified in the takedown notice. However, if you cannot or will not remove the allegedly infringing material and you have a good faith belief that the material was removed or access was disabled by mistake or misidentification, you may send a written counter notice to Orgeva. Such counter notices need to contain the following information in order for Orgeva to be able to take action:

      6.1. Information reasonably sufficient to permit Orgeva to contact you (i.e., name and address, telephone number and/or email address);

      6.2. Sufficient information to identify the material that has been removed or to which access has been disabled and its location before removal (i.e., URL address);

      6.3. A statutory declaration that you believe that the material was removed or access to the material was disabled by mistake or misidentification;

      6.4. A statement that you are the account holder of the account to which the takedown notice relates or an authorized representative of such account holder;

      6.5. A statement that you consent to submit to the courts of Singapore, and that you will accept service of process from the person who provided notification of infringement or an agent of such person; and

      6.6. A physical or electronic signature of you or your authorized representative (i.e., an agent).

      6.7. Please note that by submitting a counter notice, you agree that Orgeva may provide copies of the counter notice to the complaining party and/or his lawyers and that the information in such counter notice is subject to Orgeva's Privacy Policy.

  • Useful Links

    1. Notice of intention to organise events
    2. Public entertainment license
    3. Temporary change of use
    4. Public space booking Marina Bay
    5. Police permits
    6. License for provision of arts entertainment
    7. Fund raising permits
    8. License for outdoor advertising/signboard
    9. Miscellaneous work pass for events
    10. Temporary fair permit
    11. Marina barrage venue booking
    12. Compass music license